Job Title: Associate Director of Global Enrollment
Department: Admissions
Reports To: Associate VP of Woods Global Operations
Job Type: This is a full time, exempt position.
General Description:
William Woods University is seeking an Associate Director of Global Enrollment responsible for recruitment for WWU Global Undergrad, Graduate, and Doctorate programs. Along with recruitment efforts, the Associate Director of Global Enrollment has primary oversight over a unit dedicated to aspects of the Global admissions and enrollment process. The successful candidate will be responsible for managing and monitoring application generation and conversion across the unit to meet enrollment goals by leveraging enrollment management knowledge, technology, etc. The ideal candidate will have a strong background in adult learner and graduate recruitment and a proven track record of success in admissions and recruitment.
This is a full-time position, eligible for usual and customary benefits. William Woods University’s benefit package includes tuition remission for employees and dependents at the undergraduate, graduate, and doctoral levels, vacation and sick leave along with holidays, retirement benefits and health insurance.
If you meet the qualifications for this position and are passionate about education, please submit your resume and cover letter for consideration. William Woods University is an equal opportunity employer and welcomes applicants from all backgrounds.
Essential Duties and Responsibilities:
· Develop and provide programmatic, operational and administrative leadership to maximize graduate and adult learner enrollment at William Woods University
· Leads and nurtures the Global Admissions team which includes remote staff
· Develop processes, reports, and other practices to create accountability within the Global Admissions team
· Develop and lead Global Admissions staff to key performance indicators such as various conversion rates, application generation, melt rate, etc.
· Develop, implement and report outcomes of the recruitment and assessment plan.
· Provide consistent and timely coaching, feedback and professional development strategies
· Maintains reports in order to track all associated activities and goals and utilizes university CRM system. Responsible for meeting individual targeted new student enrollment goals and assist in accomplishing the overall department goals.
· Facilitates the process required for financial aid application.
· Manages the process for decision making related to prospective students’ entry into William Woods University. Must have knowledge of the University organization, structure, HLC standards. Requires evaluation of prospective student transcripts and assessment of hours that will be transferrable for each student. Must understand programs and systems to be able to effectively assist students toward a program that will successfully meet degree requirements. Each prospective student must meet established criteria for admissions standards.
· Assist faculty program directors to effectively engage with prospective students
· Applies and utilizes new knowledge, skills gained from learning into daily work assignments to improve individual productivity. Shows flexibility by accepting coaching tips. Works well with management, team members, and other employees, as well as potential students. Participates as a team member by understanding team dynamics.
· Conduct aggressive, highly-personalized outreach to prospective graduate and adult learners using a variety of different platforms with the goal of meeting strategic enrollment goals
· Implement timely and effective lead follow-up among Global staff to prospective students, following lead base management strategies
· Execute and assess recruiting events conducted personally or by Global Admissions Staff members, including information sessions virtually or in person if applicable.
· Execute a comprehensive and data-driven recruitment strategy to maximize the enrollment of graduate and adult learners at William Woods University
· Research new opportunities and assist in developing innovative strategies to enhance enrollment
· Ensure that applications and corresponding student records in both CRM and the Jenzabar Student Information System are complete and accurate
· Work collegially with all areas of Enrollment Management, William Woods University Global, Financial Services, the various Colleges of the University, UIT and other support services to ensure effective student onboarding at the point of enrollment and matriculation
· Develops and implements procedures and operating processes that are compliant with federal, state and University policies, procedures and/or regulations
· Participates in Global leadership, staff meetings and retreats
· Attend meetings, serve on committees to participate in University-wide enrollment and student success planning and strategizing
· Work cooperatively with other University staff to build and nurture working relationships
· Complies with all FERPA related laws, regulations and procedures
· Perform other job related duties as assigned or appropriate
Position Requirements:
• Master’s degree preferred.
• Minimum of 3-5 years of experience in admissions, recruitment, or related field in higher education
• Strong understanding of the admissions process for online Undergrad, Graduate, and Doctorate programs.
• Proven track record of success in meeting enrollment goals.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time-management skills
• Knowledge of methods and procedures in collecting, analyzing, interpreting, and reporting data
• Proficient in Microsoft Office Suite and CRM software, preferably Jenzabar and JRM (Salesforce)
• Prior experience leading a remote/geographically dispersed team and coordinating recruitment in the various territories.
• Demonstrated commitment to equity and inclusion
• A valid Driver’s license and driving record acceptable to the University
Work Schedule:
This is a full-time, exempt position requiring 40+ hours per week with some travel required. Some evening and weekend work is required. Recruitment travel may be necessary, but will be minimal if so.
William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993.
Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs.
With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system.
William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.
William Woods University is an Equal Opportunity Employer
